Flat Rate Moving - Flatrate Destruction Services

5 of 13 Flat Rate Moving reviews

They destroyed nearly everything they touched and paid for none of it. They have been giving me the run around for over 8 months now. Worst moving company ever. Way to be jerks while I'm mourning the loss of loved ones. I hope you can't sleep at night thinking of all the lives you have ruined for your greed. I have tons of pictures, and I followed their instructions for submitting a claim. They told me to email the claim form to claims@flatrate.com but it said it can't accept the file because it is too big! They have the email set up so you can send the form in, let alone the pictures. So I mailed it to them and now they say that my claim is invalid because it wasn't "immediate." Well, fix the email so it can get there immediately. The BBB was no help, so we will see if the FTC has any teeth.

Full details and evolving story at:

http://flatratedamage.waltmoorhouse.com/

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Discounts and Special Offers
Website
Customer service
Reliability
Diversity of Products or Services
Value for money
Additional Services
Warranty
Tracking Tool
Insurance Quality
Turnaround Time
Price Affordability
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
More

  • What I liked
      No items
  • What I disliked
    • Lies
    • Run around
    • Hateful attitude
    • Everything about the experience

Reason of review:
Warranty issue
Preferred solution:
Full value of loss, a check for $8500 to replace everything they destroyed and said they would replace, but did not.
Monetary loss:
$8500
Product or service
Flat Rate Moving Service
Review category
Transportation and Storage
review #837891 by
Had an experience with Flat Rate Moving? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
5 of 13 Flat Rate Moving reviews
Comment as anonymous As anonymous or Log in

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Flat Rate Moving. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Flat Rate Moving.
Filing a new complaint about
×